All consumables once opened are not eligible for return & refund. Products perceived by customers as “near expiry” or “inferior” however well within the consumable period will not be eligible for refund or return either. Quality complaints regarding products will be eligible for refunds subject to them failing quality checks at our end.
Disclaimer: We would genuinely like to produce, manufacture or import, distribute and make all products available for purchase just a moment before any customer’s intention to purchase it, ensuring 100% shelf life.
No packaged product ever bought is produced, manufactured and sold on same day. We sincerely request customers to have realistic expectations. By demanding products to have higher shelf life, customers are invariably encouraging use of preservatives which although prolong the shelf life, even cut the costs; in the long run they are highly unhealthy.
At Vitaegen Life Sciences, we strongly encourage clean-label (i.e. preservative-free) nutrition.